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SERVICE DEPARTMENT: The Service Department of North Country Marine is second to none. Parts professionals are extremely knowledgeable and efficient, service writers are speedy and courteous, and our service We work on Mercury, Mariner, Mercruiser, Johnson and Evinrude products with a turn-around rate that will surprise and please you. Our staff includes certified technicians and a Master Technician to get North Country Marine carries a full line of Mercury parts for your outboard or sterndrive and has the ‘know-how’ to get your job done right. When you need to get back on the water quick.  Mercury Premier Service Mercury evaluates the service performance of its dealers and assigns its highest rating of "Mercury Premier " to those demonstrating an exceptional commitment to service. Earning a Mercury Premier Service rating means a dealer: . Achieves a 12-month service CSI (Customer .Satisfaction Index) score above the national average. .Possesses all necessary service tools, test equipment, manuals and parts books. .Employs at least one Certified or Master technician. .Provides timely service for all Mercury Marine customers. .Offers extended service hours and mobile service, when appropriate. .Uses, displays and stocks adequate inventory of genuine Mercury Precision Parts. .Offers a clean, neat shop with well-organized tools and service literature. |
